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Questions about ICPE All Access dates and times

Q: What time zone will ICPE All Access be in?
The ICPE meeting will take place in EDT. You can convert your time zone online through savvytime.com.

Q: When does ICPE All Access 2021 launch?
ICPE All Access is scheduled for August 23-25, 2021. Presentations will be held live throughout the three-day event. All live sessions will be recorded and available online to attendees.

Q: How long will I have access to the ICPE All Access content?
The content will remain online through December 31, 2021. You must be registered to access the content.

Questions about registration

Q: Normally, when I register for the annual meeting (ICPE) membership is included in the registration. Is that available this year?
A: Yes, all registrations include membership in the Society from July 1, 2021-June 30, 2022. If you are a current member, your ISPE registration will automatically renew your membership through June 30, 2022.

Q: I am not sure if I qualify for the “special” rate.
A: An individual must be a citizen and resident of a country classified as High, Medium, or Low Human Development as identified by the United Nations Human Development Index. Click here to see a list of qualifying countries. If your country/region is not listed, or you are still unclear, please contact the ISPE office at reg@pharmacoepi.org.

Q: I already renewed my membership but now want to register to attend ICPE 2021. Is it too late to add a registration?
A: Please contact the ISPE office at reg@pharmacoepi.org stating that you wish to add a meeting registration to your renewal and attach the PDF registration form to indicate payment. 

Q: I submitted my registration but now I want to add the Skills Course Package; how can I do that?
A: From your ISPE profile, click on Purchases, then Events, then Details next to your registration. Click “Add Sessions” and then add the Skills Course package to your cart and proceed through checkout. 

Q: I tried to register online, however, my credit card was declined. I know the card is good. What should I do?
A:  If you are using a debit card, we have found that sometimes there are problems with our processing system. You may need to use a credit card or send a check with payment (in US Dollars). You may also contact the ISPE office and request that we enter the credit card information for you, which we will be happy to do.

Please note: If the system has declined your card once, it is likely it will still decline it even if we input it. In that case, we would contact you and ask you to either provide a different credit card or send a check. Your registration will be accepted as of the date payment is made, not when a registration form is received.

Q: I have requested payment from my organization to be sent directly to you but I want to send ISPE my registration form now.  What should I do?
A: You may do so, however, you will not be registered until ISPE receives payment. 

Q:  My organization would like to pay for my registration by a wire transfer, but we cannot find any information about how to do so on your website.  What can we do?
A:  If you would like to pay via wire transfer, email the ISPE office at reg@pharmacoeip.org and the details will be forwarded to you. Please note, the wired amount received must equal the total cost in USD.

Q:  What is the definition of a “student/recent graduate” for the purposes of registering?
A: “Student/Recent Graduate” is anyone that is anyone that is currently enrolled in or has received a degree from an institution within the last three years of the start date of the meeting. If you register as a student/recent graduate, we require proof of your status. We will accept (1) a letter from your Program Director stating the beginning and ending dates of your program, (2) a photocopy of your student identification showing an ending date, or (3) a photocopy of your graduation diploma showing the date you graduated.

Q:  Does ISPE offer a bulk registration discount if we want multiple people to have access to the Skills Course Package?
A:There is not a bulk discount available for meeting registration, but we do offer a bulk registration discount for adding the Skills Course package.
1-5: no discount
6-10: USD 2,250
11-15: USD 3,750
15+ USD 4,500

Questions about abstract selection

Q: I have questions about my oral presentation or poster presentation for ICPE 2021 All Access. 
A:  Please refer to your acceptance letter, which provides information about oral or poster presentations.

Q: How do I review the status of my abstract?
A: Abstract notices were issued at the end of May for all submitted abstracts A second notification will be sent to the submitters of all accepted abstracts in late July.

Q: I have a question about a submitted abstract; who can I contact?
A: Notices of acceptance and rejection will be sent to the email provided on the abstract submission form for the abstract submitter. If you have not received a notification, please send an email to the ISPE office (shannon@pharmacoepi.org) with the following subject line: “Status of Abstract – UNKNOWN”. 

Q: I have a late-breaker abstract that I would like to submit for consideration at the meeting. How can I submit it for consideration?
A: ISPE is not accepting late-breaker submissions for this year's meeting.

Questions about meeting presentations and courses

Q: Is the agenda for the meeting on the website?
A: ISPE regularly updates the meeting agenda on our website to provide the latest information. Please check back often to see our most up-to-date information.

Q: Does ISPE have a meeting app?
A: Yes, ICPE All Access will have a meeting app.

Q: Is there a conference hashtag for Twitter/Facebook/Instagram?
The official hashtag for the conference is #ICPE21.

Other questions? Please contact the ISPE Executive Office
Phone: +1 301 718 6500
Email: shannon@pharmacoepi.org

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